At Apna Cheese, we value the trust of our customers and are committed to protecting their personal information. This Privacy Policy explains how we collect, use, store, and protect customer data when users visit our website, place an order, or contact us for support.
By using our website, customers agree to the practices described in this Privacy Policy.
Personal Information We Collect
We may collect personal information when customers create an account, place an order, fill out a form, or contact our support team.
This information may include:
Name
Email address
Phone number
Billing address
Shipping address
Order details
Payment-related information where applicable
Customers provide this information voluntarily. However, some details may be required to process orders, arrange deliveries, or respond to customer inquiries.
Non Personal Information
When customers visit our website, we may collect general technical information that does not personally identify them.
This may include:
Browser type
Device type
Operating system
IP address
Website usage behavior
Pages visited
Time spent on the website
This information helps us understand website performance, improve user experience, and make our online store better for customers.
How We Use Customer Information
Apna Cheese may use customer information for the following purposes:
To process and deliver orders
To confirm customer details
To provide order updates
To respond to questions, complaints, or support requests
To improve our website and services
To share promotional offers, updates, or new product information
To maintain customer service records
To prevent fraud, misuse, or unauthorized activity
We only use customer information for business, service, and communication purposes related to Apna Cheese.
Cookies
Our website may use cookies to improve the browsing experience. Cookies are small files stored on a customer’s device that help the website remember preferences and understand how visitors interact with the site.
Cookies may help us:
Improve website speed and functionality
Remember customer preferences
Analyze website traffic
Improve product recommendations and user experience
Customers can accept, reject, or disable cookies through their browser settings. However, disabling cookies may affect some website features or limit the full shopping experience.
Sharing of Personal Information
Apna Cheese does not sell, rent, or trade customers’ personal information.
We may only share necessary information with trusted service providers when required for order processing, delivery, payment handling, website management, or customer support.
These service providers are only allowed to use customer information for the purpose of completing the required service.
We may also share information if required by law, legal process, or government authority.
Data Security
We take reasonable steps to keep customer information safe and protected. Personal information is stored securely and is accessible only to authorized staff members who need it for order processing, customer support, or service-related tasks.
While we work to protect customer data, no online system can be guaranteed 100% secure. Customers are advised to keep their account details and passwords confidential.
Customer Rights
Customers may contact us to request updates, corrections, or removal of their personal information where applicable.
Customers may also choose not to receive promotional messages by contacting our support team.
Third-Party Links
Our website may include links to third-party platforms such as social media pages, payment gateways, or delivery partners. Apna Cheese is not responsible for the privacy practices, content, or policies of third-party websites.
Customers should review the privacy policies of those platforms separately.
Updates to This Privacy Policy
Apna Cheese may update this Privacy Policy from time to time. Any changes will be posted on this page. Customers are encouraged to review this page regularly to stay informed about how their information is protected.
Contact Us
For any questions, concerns, or requests related to this Privacy Policy, customers can contact us at:
Phone / WhatsApp: 0300 8626263
Email: info@apnacheese.com